Accessibility Statement

Accessibility at Gardeners Shirley

Gardeners Shirley is committed to making our gardening services and online information accessible to as many people as possible in the Shirley area. We want everyone to be able to learn about our services, request a quote, and contact us without facing unnecessary barriers. This Accessibility Statement explains our approach, the standards we work to, and how you can contact us about accessibility needs.

Our Commitment to Accessibility

We aim for our website and digital information to meet the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines are widely recognised as the benchmark for accessible websites. By working towards WCAG 2.1 AA, we seek to provide a consistent, usable experience for people with a wide range of access needs, including those who use assistive technologies.

We also aim to ensure that our written materials, quotes, and service information about Gardeners Shirley can be provided in accessible formats on request, so that people in the Shirley community can confidently access our gardening services.

Screen Reader Support

Our website is designed to support visitors who use screen readers or other assistive technology. We aim to use clear headings, meaningful text for images where needed, and a logical reading order so that information about our gardeners and services in Shirley is easy to understand when using assistive tools.

We avoid relying solely on colour or images to convey important information. Where practical, we provide text alternatives so that screen reader users can access the same content as other visitors. If you find any part of the site that is difficult to use with a screen reader, please let us know so we can review and improve it.

Keyboard Navigation

We recognise that some people navigate websites without a mouse, using only a keyboard or alternative input device. Our website is designed so that you can move through menus, forms, and content using standard keyboard controls. This includes being able to reach key pages about Gardeners Shirley services, such as our service descriptions and contact forms, by using the keyboard alone.

We aim to provide a clear focus indicator so that you can see which element is currently selected when you tab through the page. If you experience any issues with keyboard navigation, such as not being able to reach a button or form field, we will do our best to resolve this as quickly as possible.

Ongoing Improvements

Accessibility is an ongoing process. As we update information about our gardening services in Shirley, add new content, or improve the way we present quotes and booking details, we review accessibility and aim to maintain or improve our compliance with WCAG 2.1 AA. We may carry out checks, review user feedback, and make changes to make our site easier to use.

We understand that real experiences from people in the community are vital. If you encounter any barriers when using our site or accessing our service information, we welcome your feedback.

Requesting Information in an Accessible Format

If you need information about Gardeners Shirley in a different format, we will do our best to help. Examples of alternative formats may include large print, simplified text, or an alternative digital format that works better with your assistive technology.

When you contact us with an accessibility request, please tell us what information you need and the format that works best for you. We will discuss options with you and aim to provide a suitable alternative within a reasonable time frame.

Contacting Us About Accessibility

If you have any questions about this Accessibility Statement, if you experience difficulties using our website, or if you want to request information about our gardening services in Shirley in an accessible format, you can contact us using the contact details provided on our contact page.

Please include the web page or information you were trying to access and describe the problem you encountered. This will help us understand the issue and work on a solution. Your feedback supports us in making Gardeners Shirley more accessible and welcoming to everyone.